Back-office operations partner · F&B, retail & distribution

Your real process isn't in the SOP.

We record the work where it happens, close the books every morning, and correct them only by rehearsed, approved procedure. AI does the routine — you make the calls.

Starts with 2 weeks · fixed price · free to stop after

“Hi, 24 pcs please…”
Message received
Stock_final_v3.xlsx
Draft order prepared
Don't forget the payout!
Approved by team
Re: Re: Fwd: order
Recorded in system
Rp 1,240,000 ??
Time measured

From scattered to a clear flow.

The blind spot

Your software stores transactions. Nobody keeps the numbers true.

ERP, POS and accounting each do their job. But the biggest costs and losses happen between them — where nobody is looking.

Till / POS
knows what was sold
In between
Kitchen & productionWarehouse & cold roomTransfers between outletsLeftovers, spoilage, wrong entries
Accounting
knows what was paid

We fill that gap — without replacing what you already run.

Use cases

Where the hours and the money go — function by function.

Two common set-ups: an F&B chain with 120 outlets, and a distributor paying 400+ suppliers. Same method, same Solution Ladder.

Swipe for more →

A morning with us

The morning the books closed themselves.

7:58 a.m. The owner of a multi-outlet restaurant group picks up her phone. One message.

07:58●●●
SMorning report07:58
  • Yesterday is closed & reconciled.
  • Food cost 31.2%.
  • 3 things need your decision.
See the 3 things

What happened overnight — without her needing to know

  1. 22:14

    A misclick

    On a kitchen transfer, “3000” is typed in packs when grams were meant. On paper: about 1.5 tonnes of stock that never existed.

  2. 06:00

    The day closes, checks run

    Stock and cost books close; the journal is reconciled against balances. The anomaly stands out and traces to one document.

  3. 06:20

    The agent prepares the fix

    The AI agent traces the cause, writes the correction and rehearses it on a test copy — before touching real data.

  4. 07:30

    A human approves

    A named approver reviews before-and-after and gives the “go”. Without it, nothing changes.

  5. 08:00

    Numbers right — and safer from now on

    The correction is applied and carried forward. Transfers now ask for confirmation above a weight threshold — a new guard for every client.

Other software stores your transactions. We make sure your numbers are true — every morning.

How we engage

PRIMA — five phases, each with a clear finish line.

Problem first, technology second. You hold the output of every phase, and decide before the next one starts.

  1. P

    Petakan Map

    2 weeks · fixed price

    Done when: The workflow fits on one page and you agree with it.

  2. R

    Rancang Design

    1 week

    Done when: Every movement on the map has an event type, a rule and a written approval level.

  3. I

    Implementasi Implement

    4–6 weeks

    Done when: You have reviewed the master data and every form passes on the test copy.

  4. M

    Mantapkan Embed

    2–4 weeks

    Done when: Two clean closes in a row, and the first weekly report matches your own numbers.

  5. A

    Amati Measure

    Ongoing

    Done when: Ongoing — then add sites, flows and reports.

No big contract lock-in

After Petakan, the process map and recommendations are yours — continue or stop there. Target: first process live in 8–10 weeks.

What happens in each phase →

Try it

Try to break the books.

Enter a supplier delivery. The guard compares it with this item's last 30 days.

Sliced beef
Held in grams · bought in 500 g packs
GRN

30-day history: ~6 packs per delivery · ~Rp 75,000 per pack (Rp 150/gram)

Unit

Proof

Not a concept. It already runs every morning.

Our platform runs the back office of a multi-outlet buffet group — from purchasing and production to what's left on the buffet. A bakery runs on the same platform with its own flows.

1.5 t
phantom stock caught

One pack-for-gram misclick, caught by the checks and reversed by procedure. Transfers now ask for confirmation above a weight threshold.

±70 → ±16
points of daily cooking-loss spread

Measured against the weight that actually goes into the oven, separate from trim loss. A bad day now shows up as a bad day.

60 · 14
price updates automatic · sent to review

When purchase costs moved to a 30-day average, 60 updates applied automatically; 14 large moves waited for the owner.

08:00
every day

Yesterday's stock and cost books closed, reconciled and re-checked.

Figures anonymised, from our own operating records.

Not another AI shop

Most of the work isn't the software.

“The hard part isn't building an app. It's stopping the wrong entry before it's booked — and fixing the books properly when one gets through.”
A typical AI shopStarts from the tool: “what can we build you with AI?”
UsStarts from the work: your workflow is mapped on site before anything is built
A typical AI shopEvery project is a one-off; the method changes each time
UsOne written method for every client — same template, lifecycle and checklists
A typical AI shopSuccess = the app was delivered
UsSuccess = the books close clean every morning; go-live after two clean closes in a row
A typical AI shopAfter handover, you're on your own
UsAfter go-live we run it with you: daily close, checks, reports, exceptions

An AI shop sells builds. We run an operating system for your back office — with rules, routines and accountability — and AI does the routine inside it.

Our rules

Five rules that came from running a real operation.

Read our rules →
  1. 1Block what can't be right; warn on what might be.
  2. 2Close the day the next morning, not at midnight.
  3. 3Never delete and re-run a closed day.
  4. 4Date real changes; let corrections reach back.
  5. 5Rehearse every correction.

FAQ

Common questions.

When is the system considered fully live?+

After two clean closes in a row and a first weekly report that matches your own numbers — or the gap is explained.

Who can change numbers already reported to me?+

Nothing changes without a recorded approval. Corrections that change numbers already reported are co-signed by the person you nominate.

Does this replace our ERP or accounting software?+

No. We sit between the till and accounting — where most cost and loss happens — and feed them true numbers.

Do we have to use AI?+

No. Petakan often finds that a process fix or simple automation fits better. We only propose AI where it delivers results.

Our setup is simple — spreadsheets and WhatsApp. Does that work?+

That's the most common starting point. We work on top of the tools your team already uses.

How long until we see results?+

Petakan takes 2 weeks at a fixed price. The first process usually runs within 8–10 weeks.

Start with one process

Tell us which process takes most of your team's time.

We'll reach out for a short conversation, then propose a Petakan scope.

  • ✓2 weeks, fixed price
  • ✓Process map & recommendations are yours
  • ✓Ask for our Philosophy & How-we-work documents

We only use this to contact you.